Sumadi case study | AWS Databases

Partnering with Amazon Web Services has enabled SUMADI™ to provide our clients with cost-effective, scalable proctoring solutions with real-time reporting capability.

Today, we use Amazon Rekognition models for face and object detection, AWS Lambda functions to process messages, Amazon DynamoDB for storing image metadata, and Amazon API Gateway to assist our chat application.

Since migrating to AWS in 2020, we’ve been able to cost-effectively scale our proctoring services to support 50,000 concurrent users, each generating one record every 30 seconds – an increase of 25 times compared to before.

In this case study, our Director of Product Development, Francisco Perez and Enterprise Architect, Julio Elgueta discuss how our partnership with AWS helps our clients deliver education remotely, flexibly, and on demand.

Visit here to read our complete case study:  Sumadi Case Study | AWS Databases (

To find out more reasons why you should choose SUMADI™, contact us at:

Why choose SUMADI?

With a wide range of proctoring solutions on the market today, you may well have wondered why choose one over the other. We’ve prepared this snapshot of five key reasons why you would choose SUMADI™. We believe we’ve got a strong differentiation and a solution you’re going to love.

We’re different

We use the latest AI-powered facial and typing pattern recognition, authentication and browser tracking solutions to ensure the integrity of online assessments. We offer the only automated proctoring solutions that can be delivered:

  • in multiple languages (English, Spanish, Portuguese, French, German, Arabic),
  • simultaneously,
  • at scale,
  • with real-time client reporting (capable of processing millions of images per hour).

Proven secure, large-scale assessments

Using Amazon Web Services’ Global Cloud infrastructure (the most secure, extensive and reliable cloud platform) SUMADI™ is able to segregate deployments in multiple regions around the world, delivering in excess of 50,000 assessments at any one time.

Just one example of how our solutions have been used for large-scale, yet highly secure online assessments is our work with the Colombian Institute for the Promotion of Higher Education (ICFES – part of Colombia’s Ministry of National Education). Working with CognosOnline and Open LMS, our solutions enabled the delivery of 326,000 online state exams to students located across the country, as well as abroad. As a result of the success of the project, Colombia became the first country in the world to carry out exams on such a large scale, online and simultaneously. 

Born in the cloud and easy to integrate

SUMADI™ was developed from the outset as a cloud-based platform, without legacy systems, which allows for greater efficiency of cloud computing and enables the latest software architecture.

Data security

SUMADI™ is committed to the highest standards of data security and privacy, and we comply with the most stringent global standards. These standards include the Open Web Application Security Project’s (OWASP) Top 10 Proactive Controls and General Data Protection Regulation (GDPR).

Customer support with tailored solutions

We understand exams can require different monitoring, so solutions, services and support are customised to best meet our clients’ needs. Once implementations are in place, our Global Customer Care team trains our customers in the use of Sumadi’s solutions, with follow up sessions scheduled regularly or on demand. Self-service resources through, email and live chat are available 24/7 in English and Spanish.

To find out more reasons why you’d choose SUMADI™, contact us at:

Here’s why using an online proctoring solution is beneficial for your institution

As students return to their classrooms for face-to-face learning, are there still benefits for institutions in the online proctoring of assessments? Here we discuss the advantages, which demonstrate why many believe the momentum of online assessments is set to continue.


Academic integrity

Academic integrity means acting with the values of honesty, trust, fairness, respect and responsibility in learning, teaching and research. Proctoring of online exams, utilizing the latest advancements in artificial intelligence and machine learning, has been proven to reduce cheating and make assessments more accurate.


A comprehensive, well-designed proctored online exam offers students and faculty the assurance that all test-takers are participating on ‘a level playing field’. Online proctoring equalizes the testing environment to make sure exams are fair for all. Exam design and techniques (such as SUMADI’s browser lockdown and reporting to evaluators in real time) deter prohibited behaviors and significantly reduce the potential for cheating.


Instructors and test-takers don’t need to travel to online exams. As with online learning, this type of convenience enables an institution to reach even more students and potential students (i.e. those who live in rural and remote areas).


Rather than committing test-takers to a precise in-person exam schedule, the benefit of online exams is that institutions can offer flexibility – so that test-takers can undertake an exam at a time convenient to them.

Institutional reputation

With quality online proctoring solutions like SUMADI™, students and faculty know that it is extremely difficult to cheat. This means the results on an online exam and qualification have more value. Online proctoring strengthens the validity of academic programs and the institution that is offering them, which not only enhances the institution’s reputation, but is also important for the accreditation process.


Manual test processes and in-person exams taken in physical test centers can add significantly to an institution’s expenses. Quality online proctoring utilizing artificial intelligence can be delivered cost effectively and offers more measurable consistency.  At SUMADI™, we offer a range of cost-effective and tailored solutions to meet all budget requirements.

If you’d like to know more about the benefits of online proctoring for your institution, and learn about SUMADI’s solutions, reach out to us at:

We’d love to chat!

Tips for online exam instructors

With online exams becoming more common, we’ve compiled this list of tips for proctoring instructors – from writing clear exam instructions and ensuring test-takers are familiar with the proctoring solution, to understanding proctoring results and seeking support.

Effective exam instructions

Just as you establish protocols for an in-class assessment, so too is the case for proctored exams – most importantly, the exam conditions and rules (e.g. what materials a test-taker can have with them during an exam, what behaviours are prohibited). Ensure your exam instructions are clear and well understood by your proctoring solutions provider, and can be easily interpreted and followed by your test-takers.

One of Sumadi's distinctive attributes is that we use minimum system requirements to ensure correct use and avoid inconveniences during an exam. We recommend test-takers verify that their computer meets the minimum requirements according to the platforms outlined in our help center.

We also recommend you remind your test-takers to confirm they are using the correct institution ID when the undertake an exam – as the ID is unique for each institution.

Customize the proctoring settings

You can customize your proctoring settings when setting up an exam, enabling you to tailor it to meet your unique needs. It may be worthwhile consulting with colleagues who’ve had experience with proctored exams (to discuss exam protocols and settings), and reach out to your proctoring solutions provider for their recommendations. They may be able to identify areas of potential confusion or misunderstanding, and can help fine tune the settings to best meet your requirements.

Ensure test-takers know how to use the proctoring solution

Asking your test-takers to review the proctoring instructions and exam rules prior to their exam will help prepare them for success. Also, having test-takers test the proctoring solution in advance of their exam will allow time to seek support should they encounter a problem.

Resources are readily available for test-takers as well as instructors to help ensure all parties are best prepared. Sumadi has a self-service portal that provides step-by-step guides for troubleshooting, support, and information on release updates.

Review of proctoring results

Proctoring solutions provide student reports that identity verifications, provide screenshots and audio recordings of potential misconduct – to ensure the report results you receive are provided in context.

Sumadi actively captures screenshots of the test-taker and marks the images with valuable metadata for ease of filtering and decision making. We analyze data in real time and flag suspicious behavior, making it easy for instructors to identify a specific user’s exam that requires review. Our intuitive analytic dashboards and reports are generated in real time, allowing instructors to detect unwanted and suspicious behavior, which can be reviewed during or after an exam.

Understand the reporting you will receive

Proctoring reports are presented with flags that identify different types of activity that have arisen during an exam. For ease of evaluation, particularly when reports are shared in real time, it’s worthwhile having an understanding in advance of what each flag represents.

Access support  

Be sure to know who to contact when support is needed during or after an exam.

When undertaking an exam through Sumadi, the first level of support or contact for instructors is via our help center and live chat. Following that, the best way to reach our global customer support is by email:

If you’re interested in learning more about tips for instructors when establishing an online exam, or our range of proctoring solutions, reach out to us at:

We’d love to chat with you!

Five tips to take the stress out of online exams

As many students prepare for a busy exam period ahead of the spring break, this list of five tips will help minimize their stress and ensure they’re prepared.


  1. Know the exam guidelines

Prior to undertaking an exam, test-takers should review and understand the exam rules, so they know what is and isn’t allowed. It’s important to be aware that talking to others, using headphones, switching between browsers on a computer, and using a phone is not permitted.

It’s also worth noting that guidelines can differ from one type of exam to the next, so always check the guidelines for the specific exam being taken.


  1. Check the computer

Checking the computer is set and ready well in advance of an online exam is key. Test-takers should check what systems are necessary and whether their computer is compatible. Is particular hardware required? Does the software need to be downloaded ahead of time? SUMADI™ has an easy-to-refer-to list of requirements so test-takers can ensure their computer and systems are appropriate. In addition, make sure the computer is close to a power outlet, so there is no chance of the battery running low.


  1. Have a good internet connection

Ensuring the test-taker is located in an area with good internet access will avoid last-minute issues (and the possible need to move location). Hard-wiring a computer to the internet is also worth considering, as it will provide a better connection during an exam.


  1. Choose the best place for the exam

To minimize distractions, test-takers should choose an area that is quiet and removed from the potential noise of others. They should also turn off (or set to silent) all notifications, like instant messaging and emails. It’s worthwhile letting others (family members, housemates) know where and when the test is being taken, to avoid interruptions.

In addition to the location, test-takers can be best prepared by having all the materials they need (such as notes, books, or writing implements) ready in advance.


  1. Know how to get support during the exam

Make note of what to do and how to get support should issues arise during an online exam. For test-takers undertaking an assessment using the SUMADI™ solution, support can be reached from their institution’s help desk.

Remain assured your local help desk will promptly solve the inconvenience or request additional support to our SUMADI Global Customer Care Team if need be.



Stress can be alleviated, and productivity can be improved by following these five simple tips ahead of an online exam. 

We encourage you to share these tips with test-takers to help empower them to succeed.